I did not receive a call and when I called the office to inquire again, I was told that they had gotten busy with appointments and I would get a call the next day. I called on Tuesday and left a message, but later learned that the doctor wasn't in that day and he would call me the next day. I was asked to call back the following Tuesday or Wednesday to give an update. After we got the results, we had to increase the dosage of his medication. I can only imagine the PR nightmare that would fall upon a medical practice if this had been a human child instead of an animal. I then had to rush my dog to his primary vet in order to do the blood tests so we could get the results back as soon as possible. The doctor said that "there must have been a misunderstanding," but I view what occurred purely as negligence. They didn't do the one thing that I asked for when I made the appointment. The next day, I received a call back from the doctor, and in our conversation, I learned that they never took any of his blood for the tests. I called the office and told them what was going on. "How can he be showing symptoms if the doctor said everything is okay?" I thought to myself. Less than a week later, my dog started showing symptoms of his condition again, causing me to panic. After my dog was taken back inside for his appointment and returned to me, the doctor came out and told me he looked great and everything was normal. I took my dog to Harmony and told them he was due for a full blood test regarding his condition. I decided to take him to Harmony as it was the much more convenient choice, but now I feel guilty for not taking the original neurologist's suggestion. My dog's original neurologist moved out of state, and recommended that I take him to Red Bank Veterinary Hospital to continue his care. I am shocked to see how many 5-star reviews this establishment has received. Levitin and Angela went above and beyond to deliver a solid diagnosis and peace of mind to a very concerned cat mom.ĭo yourself and your loved pet a favor and take them to Red Bank Veterinary Center instead of Harmony. Her diagnosis was sent to her primary vet immediately so we could continue care. Levitin came out several times during the procedure to let me know her progress, and took extra time to review her results to accurately diagnose her. He was also patient and answered all my questions thoroughly. Levitin before making the trip out to discuss all my cat's symptoms and the MRI procedure in detail. I called the office and spoke with Angela, who was so kind and patient with me, and understood my concerns about keeping our trip from NY to NJ and the MRI process comfortable for my already stressed out cat. Levitin for both his expertise and bedside manner. I asked my trusted vet for a recommendation for a neurologist that functioned more like a private practice, and not like the big animal hospitals in New York City that, although have excellent specialists, aren't the most compassionate for pet and owner. My elderly cat was showing neurological symptoms during the Covid-19 lockdown, and as any pet owner knows, having to send off your fur baby into a vet's office without you is stressful for both the pet and pet parent. All I can say is thank you so much! We’re going back in a couple weeks for her follow up and I can’t wait for the staff to see her improvement. Angela was also very knowledgeable and really went the extra mile for us. I love that you’re able to text her at any time and she gets back to you in a timely manner. Angela was extremely sweet and helpful as well. L extremely knowledgeable but he was super sweet with our little love Winnie. He was super clear with all of his instructions and really took his time explaining things to us. I loved how I’m depth he explained everything that was going on with Winnie but what I loved even more was that he gave us a solid plan with a timeline. L that same day and he was also very comforting. Needless to say I was a total mess because of my dogs condition and she gave me words of encouragement and even told me about her dog who had a similar accident. Not only did she keep me updated with any cancellations they had that day but she also made me feel so much better. I called and spoke with Sam to make an appointment. BEYOND thankful for everyone at Harmony! My dog Winnie had an accident where she hurt her spine.
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